Privacy Policy
Legal Notice
Any BELLCOURT transmission is intended only for those to whom it is addressed. It may contain information that is confidential, privileged or exempt from disclosure by law. Any claim to privilege is not waived or lost by reason of mistaken transmission of this information. If you are not the intended recipient you must not distribute or copy this transmission and should please notify the sender.
Collection of Information
We collect personal information to enable us to provide real estate services, including the sale and management of property for bellcourt clients and prospective clients. That information may be used to, among other things, comply with legal requirements, advertise or promote bellcourt products and services, market properties and improve our products and services.
BELLCOURT will generally obtain personal information directly from you. BELLCOURT may also obtain information from third parties as required. BELLCOURT and its franchisees will exchange information where necessary.
You have no obligation to provide any information requested by us, however, if you choose to withhold requested information, we may not be able to provide you with products or services we offer.
Use, Storage and Security of Information
We may share personal information with other parties (for example suppliers, service providers, agents and business partners) who provide services to BELLCOURT such as marketing support, IT support and services or debt collection.
If you do not want BELLCOURT to disclose your personal information you may withdraw your consent by advising our Privacy Officer in writing. Our Privacy Officer can be contacted by sending an email to Kirk@bellcourtproperty.com.au with the subject line “Attention: Privacy Officer”.
We may collect and store information electronically or in hard copy.
BELLCOURT will use all reasonable endeavours to ensure that you provide personal information in a secure environment and when the information is no longer needed it will be destroyed or permanently rendered anonymous.
Cookies
BELLCOURT may use “cookies” to personalise and simplify your access to and use of our website. Cookies are small pieces of information sent by a web server and stored by your browser on your computer’s hard drive so it can later be read back from that browser. This allows your browser to remember some specific information.
Accessing and Changing your Personal Information
BELLCOURT attempts to ensure that all personal information collected and stored in its database systems is correct and accurate. You may at any time request access to the information we have collected from you and obtain a more in depth explanation about how the information is used by contacting the Privacy Officer at the address given below. We will endeavour to meet or advise of the outcome of a request within 28 business days of receipt.
If at any time you wish to change personal information that is incorrect or wish to have your personal information deleted, please contact us using the details below. Unless personal information is required for administrative or legal reasons we will take all reasonable steps to meet such requests at the earliest possible opportunity. Under the Privacy Act you have a right to access personal information we hold about you.
Of course, before we provide you with access to your personal information we will require some proof of identity. For most requests, your information will be provided free of charge. However, we may charge a reasonable fee if your request requires substantial effort on our part.
For any privacy issues or concerns, contact our Privacy Officer by sending an email to Kirk@bellcourtproperty.com.au with the subject line “Attention: Privacy Officer”.
Complaints Resolution
If at any time you wish to lodge a complaint in respect of the handling, use or disclosure of your personal information by BELLCOURT, please provide the details of your complaint in writing to our Privacy Officer by sending an email to kirk@bellcourtproperty.com.au with the subject line “Attention: Privacy Officer”.
We will endeavour to investigate and advise you of the outcome of a complaint within 28 days of receipt of such complaint.
Amendments to this Privacy Policy
BELLCOURT may amend or update this privacy policy from time to time at its discretion by posting a new or revised privacy policy online. Please check back periodically for updated terms for this privacy policy.
More Information
Further information about our privacy policy or the use and management of your personal information may be obtained by contacting our Privacy Officer by sending an email to kirk@bellcourtproperty.com.au with the subject line “Attention: Privacy Officer”.
